TS
Tokologo S

1 reviews | Active since Dec 2020

15 Dec 2020, 12:50

Refund

I have been waiting for a refund from CW for more than 7 working days now, and when I contact them they keep me on hold for more than 10 minutes.

No one seems to know what's going on, the last time I was told finance is processing the refund.

0
Replies (2)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply21 Dec 2020, 12:48
Official
 Apologies for the inconvenience. This matter are being investigated and customer care and management will be in contact. With a 4 out of 5 star 80% + approval rating throughout all stores the above is definitely not the norm nor what we stand for. 
TS
Tokologo S's update24 Dec 2020, 03:28
Reviewer Update
This is straight out professional ********. You guys are failing to process a refund? So I guess your reply was to ensure that publicly you appear as if you care and as if you will deliver.