NM
Naazneen M
1 reviews | Active since Jul 2019
26 Nov 2021, 21:06
PUTRID SERVICE
@clearance.warehouse.africa Good things on sale but pathetic service. Paid for a bed on 2021.11.20. They only care about the sale and dont give a damn about after sale service. I was told I'd get it delivered in the week. And that it was the last bed in stock. I called 4 times and that took, the Centrurion branch. It's impossible to get through to the Springfield branch in Durban. I have waited many 5 minutes and many 10 minutes and nobody gets back to me. I requested a refund and then they say they'll arrange delivery. It will be a week and then they'll probably say it's too late for a refund. I am disgusted at this service. They probably do not have a bed in stock and just stringing me along. 😡😡😡
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Replies (1)Clearance Warehouse Africa's replyOfficial
29 Nov 2021, 13:09 Good day Naazneen, we do apologize for any inconvenience caused as this is definitely not the norm for CWA, with thousands of happy customers that can speak for itself with a 4.7 out of 5 star Google rating. We will investigate this matter and provide feedback ASAP.
Clearance Warehouse Africa's reply29 Nov 2021, 13:09
Official
Good day Naazneen, we do apologize for any inconvenience caused as this is definitely not the norm for CWA, with thousands of happy customers that can speak for itself with a 4.7 out of 5 star Google rating. We will investigate this matter and provide feedback ASAP.
