KH
Kelebohile H

1 reviews | Active since Apr 2021

06 Apr 2021, 12:57

Poor Service Deliveru

Good day

I have been in business with Clearance Warehouse since last year already,

1. Firstly I had made 2 different lay-byes, and both were billed to one account and there was a mix-up on my balances for monthly payments.

2. As the couches couldn't fit at my place, I requested an exchange. A new order couldn't be made on my behalf, instead it took months to even find a stock available for me,

3. Upon delivery that was resolved, I am due a refund of which I was advised takes 7 days to process and I was advised it will be processed today, 06th April 2021 and still no concrete feedback can be provided.

I am personally highly disappointed in the services I have received from the beginning of my lay-byes up until the refund that is still due to me up until today, 06th April 2021.

The Centurion branch service I have received was very poor, but I can personally thank the following gentlemen as had it not been for them, at this point I think I would have not even had little progress.

By names they are Buntu and Floyd.

I hope this review will fast track my process, as I would like to bury all businesses I have ever done with Clearance Warehouse Africa.

0
Replies (1)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply07 Apr 2021, 13:17
Official
Good day, this matter will be investigated and feedback given ASAP