Online business that doesn’t deliver or understands how it works!

The worst possible experience. I ordered 2 bar chairs from them online on 2 June 2020. They processed the order and only told me on 9 June that a R450 delivery fee was required for them to deliver my items. After paying this fee they ceased to contact me and I have had to chase them every day wondering where these bar chairs are. Even after paying the delivery fee on 9 June I was told that my account had been referred to the debtors department. When asked nobody could provide an explanation. Again numerous calls to various departments and nop response. Everyone I spoke to was always going to call me back and didn’t or they gave me another number to call which did not work and nobody answered. So cheap prices means cheap service and by that I mean non existent. The cost of calling 7 times a day defeats the purpose. Please don’t advertise online sales when you don’t understand how the system should work. It’s now 2 July 2020 and I have neither the bar chairs nor a suitable response. Let’s see how long it takes for me to get a refund!