WN
Waynne N

1 reviews | Active since Dec 2012

08 Nov 2021, 14:40

Never buy from these place. STAY AWAY.

Bought a couch on the 29th December 2020. The couch has hardly been used because i was in hospital for 4 months and most of this year in bed with multiple ankle surgeries. The couch is so flat that when i sit i am sitting on wood. I have brought this to the attention of the Centurion branch where i bought it but getting very little help. Simply put, take this couch away and refund me. The couch is less than a year old so clearly its bad quality. Everytime i mention this i am told the couch is more than a year old so it must be repaired, even after sending them the invoice with the date. Talk about ducking and diving to ***** the customer over. Seems to be your whole business model. I would like some one to sort this out for me or i can take it to the press and expose your expensive bad quality couches to everyone.

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Replies (1)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply10 Nov 2021, 11:15
Official
Good day Waynne, please refrain from bringing our Company's name in disrepute or we will be forced to take legal action. As per conversations with our Customer Care Department and as per our Terms and Conditions you get a 1 year manufacturers guarantee - we are fixing it at our cost as per our Terms and Conditions. Thank you