K
Kagiso

1 reviews | Active since Dec 2022

04 Dec 2022, 17:29

*********** staff, dishonest

*********** staff, dishonest. The staff, Kelebogile and Guy Mahlo have no clue what customer service is. They will ignore your messages and calls. I had to call into the centurion branch and Pretoria Branch to get assistance and tracking of my furniture. I had asked Kelebogile for a picture of dents and scratches, her response was that it had none. Well, guess what ? I get sofas that were damaged on the recline, scratches all over!! This was my first purchase with them and for such a big purchase, I will probably never use this warehouse again. Their business is based on lying to their customers. It’s really shocking that people can get away with such!

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Replies (1)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply05 Dec 2022, 10:31
Official
Good day, apologies for the inconvenience. your matter will be attended to with most urgency.