I’m never one to give reviews or bad mouth a business

I’m never one to give reviews or bad mouth a business. However the salesman Thabiso at clearance warehouse in Bloemfontein is utterly useless. I have never had to work with someone who never gives you feedback when you enquire about something. I have had to enquire multiple times with him and when promised feedback “soon”, I have to call hours later. I spoke with him today and he promised feedback and I had to call back. I got assisted by Alex who gave me feedback within 5 minutes. Clearance warehouse Bloemfontein, you guys must really look into this because this is not it, and I am frankly sick and tired of working with someone so ***********.