I laybyed Marino corner couch and finished paying the laybye on the 05th September 22, they then promised to deliver within 25 working days, to date i have not received my corner couch

I laybyed Marino corner couch and finished paying the laybye on the 05th September 22, they then promised to deliver within 25 working days, to date i have not received my corner couch. And i would be the one calling and following up, they will not even bother to return your calls, worst of all their customer care line you would hold forever, it will say you first in line but never attend you. Im really sick and tired of the wait. To date i have not received the Couch. This is the worst store and worst experience ever.