LW
Larissa W

1 reviews | Active since Feb 2011

16 May 2022, 12:08

I believe the stole my money, as I have still not received my order 3 weeks after I paid the full amount

This company *****S your money!! I ordered a set of couches 3 weeks ago, delivery was scheduled and no one showed up. Another date was scheduled and again no one showed up. The call centre keeps transferring me to lines that get cut off. 3 agents promised to investigate and get back to me. NO ONE contacted me!!! No one is able to explain to me what the problem is

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Replies (1)
LW
Larissa W's update16 May 2022, 17:23
Reviewer Update
After asking for my money to be refunded as I do not trust the company to deliver my couches any longer, I was told that only 50% will be given back to me, the other 50% is a penalty fee...