Horrible service and Unreliable

I lay buyed dining room chairs and ottoman from Clearance warehouse africa and I paid it up within a month so I settled everything on the 04th of September 2020. Until today I have not received my dining room chairs I have been passed on from manager to manager all promising a refund in the next few minutes but it has been weeks! And then eventually they just start ignoring your calls and messages. I really feel ****med! Clearance warehouse Africa I want my money! Please refund me as you failed to deliver my stock!