LR
Lauren R
1 reviews | Active since Nov 2012
12 Nov 2020, 13:50
GIVE MY MONEY BACK!!!!!
Do yourselves a favor and stay away from thos place. There's no customer service. Been waiting 3weeks for my refund and everytime it's a different story. Gerald never did his job by cancelling and the refund was not processed. 1st it was the refund dept dont work on a weekend and than its waiting for the manager. Now I'm told the refund was processed and awaiting approval from Ellen. You've been waiting for approval from last week. How long does this approval take? Just give my money back.
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Replies (5)LR
Lauren R's updateReviewer Update
12 Nov 2020, 14:10I'm in the shop right now and another customer is complaining about the same thing. Been waiting for the refund. Sending us from pillar to post, head office is apparently not responding and nothing can be done without head office. Somebody else is even complaining about the chair that broke not even after a month. Please please stay away.
LR
Lauren R's update12 Nov 2020, 14:10
Reviewer Update
I'm in the shop right now and another customer is complaining about the same thing. Been waiting for the refund. Sending us from pillar to post, head office is apparently not responding and nothing can be done without head office. Somebody else is even complaining about the chair that broke not even after a month. Please please stay away.
LR
Lauren R's updateReviewer Update
12 Nov 2020, 14:31Low and behold another customer just walked in with the same issue...Haibo, u silly wena
LR
Lauren R's update12 Nov 2020, 14:31
Reviewer Update
Low and behold another customer just walked in with the same issue...Haibo, u silly wena
LR
Lauren R's updateReviewer Update
12 Nov 2020, 15:46Finally got my refund and was told that 15% will be deducted even if I cancelled within 7days...please please stay away
LR
Lauren R's update12 Nov 2020, 15:46
Reviewer Update
Finally got my refund and was told that 15% will be deducted even if I cancelled within 7days...please please stay away
Clearance Warehouse Africa's replyOfficial
13 Nov 2020, 17:00Good day Lauren, not the best company in the world will have positive reviews on Hello Peter as this platform is only used to discredit organisations. We have a 4 out of 5 star rating on Google based on extremely satisfied customers hence your accusations being completely false. Refrain from bringing the company's name in disrepute or we will be left with no choice but to hand this over to our legal department to pursue action against you. You have received your refund and therefore we see this matter as closed. Regards Clearance Warehouse Africa.
Clearance Warehouse Africa's reply13 Nov 2020, 17:00
Official
Good day Lauren, not the best company in the world will have positive reviews on Hello Peter as this platform is only used to discredit organisations. We have a 4 out of 5 star rating on Google based on extremely satisfied customers hence your accusations being completely false. Refrain from bringing the company's name in disrepute or we will be left with no choice but to hand this over to our legal department to pursue action against you. You have received your refund and therefore we see this matter as closed. Regards Clearance Warehouse Africa.
LR
Lauren R's updateReviewer Update
13 Nov 2020, 18:04Why am I not surprised at your response. Yes I got my money after I had to beg for my own money. I shared my experience and at no point did I make any false accusations. Lucky for you I give credit where it's due. The 2ladies at the front desk deserves credit. In spite of everything that was happening they handled it very well. Hopefully you will use yesterday to improve your customer service.
LR
Lauren R's update13 Nov 2020, 18:04
Reviewer Update
Why am I not surprised at your response. Yes I got my money after I had to beg for my own money. I shared my experience and at no point did I make any false accusations. Lucky for you I give credit where it's due. The 2ladies at the front desk deserves credit. In spite of everything that was happening they handled it very well. Hopefully you will use yesterday to improve your customer service.