First experience the worse ever.

I had purchased a lounge set on layby, once it had been paid up I received the incorrect set, on the day of delivery I called and notified the store. Only to be told the correct set will be delivered. A month later I still haven't received what I paid for. Now I am told the set had been discontinued. Spoke to a lady Rinette from centurion, who is a most unhelpful rude lady I have had to deal with. Blatantly telling me nothing can be done. Where is customer service here? She apparently is a executive manager with no idea on how to speak to customers. Why was I initially not notified that the set I ordered was discontinued, even after the incorrect delivery I was told the correct set will be delivered.