SP
Selaelo P
1 reviews | Active since Nov 2020
09 Apr 2021, 12:01
Double deduction from Clearance Warehouse Africa, Randburg.
On the 26th of March 2021 i bought a lounge suite at Clearance warehouse Africa in Randburg for R18950, I swiped two cards for payment. I swiped R10000 and R8950 respectively. On the card that I i swiped R8950 the first swipe didn't go through (due to network) and i got a reversal slip. Then I swiped again and it went through. I wanted to use my card later only to discover that there were not enough funds. I went to the bank and they said that both swipes went through. The bank reversed the one payment. On the 28th they deducted the money again. I went to the bank and they advised me to go to the store which I did. At the store they are not interested in helping me or refunding my money.
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Replies (1)Clearance Warehouse Africa's replyOfficial
19 Apr 2021, 08:12This will be investigated and feedback will be provided ASAP.
Clearance Warehouse Africa's reply19 Apr 2021, 08:12
Official
This will be investigated and feedback will be provided ASAP.
