Cracked new table.

I bought a set of couches and dinning room table and chairs on the 9th of June at the branch in Centurion. I got delivery of them on the 13th of June. A couple of days later i realized that the table had lots of scratches to them and i called them nd spoke to a lady named Ellen who promised me that she will help me, i called to do a follow-up and she said she will do a follow up nd get back to me 30mins later till this day iv called probably 4 times and i keep getting the same answer, will call you back after 30 minutes. Am really disappointed as i have paid for the furniture and i now have a new table that has cracks on it. I paid alot of money on the furniture. I think its best they come and fetch their furniture and give me my money back as jv paid alot of money to be owning a new cracked table. Am really disappointed in the manner that am being given the run when am meant to be getting help and be given a new table.