CLEARANCE WAREHOUSE AFRICA - CENTURION ARE A BUNCH OF ****** WHO DONT CARE ONCE THEY HAVE RECEIEVED FULL PAYMENT

I made a lay-bye for 6 dinning chair on the 23/08/2020. On the 26/09/2020 I fully paid for the chairs and was advised that delivery will be made on the 08/10/2020. I was happy with this delivery date as I had an event on the 10th October that will require the chairs.

However, when I called the Clearance warehouse Africa - Centurion on the 8th to confirm delivery, I was given a number for their warehouse guy and told that the shop no longer has information regarding the chairs and I should liase with their warehouse. I did as advised and the guy I spoke to asked me to send him my documents so he can have proof that full payment was received, I did so and after that day, he never picked up any of my calls.

I waited with frustration and decided to call their shop again and this time around they wanted to give me a different number to call and do a delivery follow-up with and I refused to take it, they took my details and said they will contact me back and nothing happened after that.

During the week starting on the 11th October, I called them daily receiving false promises and being pushed from pillar to post with no one having anything tangible for me. Eventually on the 15th of October I spoke to their customer care division and was told that they DONT HAVE STOCK TILL THE 15TH NOVEMBER and this is when I asked for my full refund back.

I was told to sms my order details with my banking details and that the refund will be in my account by the 19th October at the latest. When I called them on the number where we spoke about the refund, my calls are not being answered.

So now here I am, over 6 months pregnant with swollen feet and having to go to their shop and stress about receiving my refund. I totally regret EVER doing business with them. They have no ethics and no care about their customers once the money is on their side.