Better service from a brick wall.

This has got to b the worst experience I have ever had with a company.

I originally bought a couch that took a month to be delivered. That was the only thing that they told me that would be honest. 1 week after delivery a leg on the couch broke, I asked them to begin a replacement order. This was back in the first week of Oct. It is now December, they have still not received the stock, I have this damaged piece of **** sitting taking up space. The customer services team has o god damn idea what is going on and there has been no communication from management

I am now starting the refund process and I dread to think about how long this will take.

Your business is a ****, and I feel your company should be shut down, if not by the consumer protection act, then at least by yourselves from the utter embarrassment that is your service. I wish you none of the best in your current and future business ventures, you vultures.