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Arnold D

1 reviews | Active since Jul 2019

28 Feb 2023, 16:51

Bad service and potential theft

Bought furniture in December2022 for delivery after 4 weeks. 4 weeks passed i was told that delivery is only in March 2023, i then cancelled and requested a refund, Waiting now nearly 30 business' days, and still not helped. Tried to ask the Centurion branch to speak to a Supervisor or Manger, i was told none is on site. They cant or dont want to supply me with proof that the refund was processed.

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Replies (6)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply01 Mar 2023, 09:50
Official
Good day, apologies for the inconvenience. your matter will be attended to with most urgency.
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Arnold D's update01 Mar 2023, 09:55
Reviewer Update
Really ,when, give me specifics and send me proof
Clearance Warehouse Africa
Clearance Warehouse Africa's reply02 Mar 2023, 10:11
Official
Good day, apologies for the inconvenience. your matter will be attended to with most urgency.
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Arnold D's update02 Mar 2023, 10:26
Reviewer Update
Utmost urgency, no one even tried contacting me, this is a system generated response.

I hope potential customers read my complaint and that should deter them from buying from you.
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Arnold D's update04 Mar 2023, 11:32
Reviewer Update
I would not recommend anyone buy from Clearance warehouse, they are ******, still waiting for my refund, lucky i used my credit card and instructed the bank to start the chargeback process.
Waiting for my refund since 23 January 2023.
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Arnold D's update08 Mar 2023, 13:10
Reviewer Update
My refund was suppose to be paid out today, called CW spoke to Layla Mentor, she followed up with their finance department and guess what, THEY ALL WENT TO LUNCH.
This is a clear indication that this company has no intention to pay my money back, now to instruct my bank to start the CHARGE BACK process.