Bad Service

We went to the Boksburg branch on Thursday, got what we wanted and paid in full. The arrangement was that we were going to get our delivery Saturday morning after 9. by 11 we called the branch and Malcolm the branch manager told us that he would call us back in 5 minutes because there might not be stock in Midrand. For 3 hours after that we tried getting a hold of someone and every time they tell us they will call us back. Eventually we spoke to Malcolm just after 14:00, and he told us that he has other people to help and that he doesn't have time to sort us out now he doesn't sit around all day waiting for us. Since then we have gone back to the branch where Malcolm works, he just sat at his table on his cellphone not even acknowledging that we are there or even tried to help us. Till now I keep talking to people who say they will assist and try help but we get no response from them what so ever. Even if you called us back and said you cant deliver on Saturday and we make other arrangements I would have accepted that but the pure rudeness from the staff was astonishing. You obviously make so much money during this time that you do not need out sales because I am not the only unhappy one and it doesn't seem to get better at all.