4 weeks for a bed to be delivered

On the 24th of April I came into the Newtown branch excited to get a new bed. Little did I know that I would experience one of my worst experiences as a consumer. I got to the warehouse and I chose a bed. I requested delivery on the 27th of April as it was a holiday and I would be available to receive it. The gentlemen assisting me assured me that the delivery would take place on the holiday. The day came and passed without receiving my bed. I called on the 28th only to be told that the delivery was not scheduled for 27th but that is what it says on my invoice. Then a guy called me to say that the bed scheduled for delivery was not worth deliverying as it had some defects. ( he sent me two pictures). I understood and I told him to please provide feedback on the status of the ordered bed. ( Today 3rd of May) I was really agitated as I was the one who had to contact him and he then told me that the bed will take 14 working days from the day he initially contacted me. ( This is from the 28th of April). I don't understand why I should have to wait this long for this bed as if it's an import. So in the whole of their warehouses they do not have a bed that I paid for??? I would like a refund or have my bed delivered to me by this Saturday 7th May 2022.