Suspected ****

I have made an application with the company in view that they will be helping in clearing my name from debt review and pay 4 of my debtors. They debited my account on the 20th of August, upon realizing that they did not honor the agreement I deputed the debit order. In September they debited the agreed amount, this time they blocked the despute. I don't see the reason why I should continue because they are not reliable.