Debt review removal.

Its been over a year now, I've received my court order and clearance letter to state my removal from debt review but till this very day my name is flagged. I've been sending emails months in and out but nobody seems to care. After receiving my money and sending me a clearance letter my name is still under debt review. Endless calls they I receive from their agrents to tell me my name is under debt review, tickets logged but no returned calls or emails. Guys these companies say they want to help us but in reality they are destroying our lives and names.