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Njabulo N
1 reviews | Active since Nov 2019
02 Jul 2025, 12:27
Very very bad experience with Clear Debt Review.
I have had an extremely bad experience with Clear Debt Review. I signed up with them in September 2024 and was promised removal from debt review within 30-60 days. I paid R7500 in full by November 2024. Thereafter the ghosting started. Since December 2024, I have followed up numerous times with ***** responses. Last time I followed up with them was in March 2025 - and they did not even bother to respond anymore. Needless to say, I am still under debt review, 10 months down the line! Judging by the reviews on HelloPeter, I am not the only one caught up in this. This needs to be reported, so I am in the process of seeking recourse with the NCR.
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Clear Debt Review's replyOfficial
17 Sept 2025, 13:19Good day Njabulo
Thank you for bringing your concerns to our attention. We’re truly sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be.
Thank you for bringing your concerns to our attention. We’re truly sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be.
Kindly be advised that one of our legal administrators will reach out to you shortly to review your file and assist with addressing the matter. Alternatively, you are welcome to contact our client support team at [***/8396].
We value your feedback and remain committed to resolving this matter to restore your confidence in our service.
Kind regards,
Clear Debt Review Support Team
Clear Debt Review Support Team
Clear Debt Review's reply17 Sept 2025, 13:19
Official
Good day Njabulo
Thank you for bringing your concerns to our attention. We’re truly sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be.
Thank you for bringing your concerns to our attention. We’re truly sorry to hear about the difficulties you’ve experienced and understand how frustrating this must be.
Kindly be advised that one of our legal administrators will reach out to you shortly to review your file and assist with addressing the matter. Alternatively, you are welcome to contact our client support team at [***/8396].
We value your feedback and remain committed to resolving this matter to restore your confidence in our service.
Kind regards,
Clear Debt Review Support Team
Clear Debt Review Support Team