********, stay away

I thought I'll spoil myself a splurge out for a South Africa Sevens Rugby Replica Home Jersey, which I ordered back on the 15th Jan 2023. Since then I've received regular [email] updates on the status of my order, until it [apparently] landed in South Africa, then nothing.

I waited a while and eventually started sending emails enquiring where my order is and got no replies. According to their website my order status was "Fulfilled" and with the courier company (7 Feb 2023). I tried contacting the courier company but they had no idea of my order.

I then tried every possible means of communication (online chat & contact forms, WhatsApp, FB), but still got nothing from ClassicShirts. This morning I sent a FB message enquiring again and suddenly received an email that my order has landed in SA and is going through customs (exactly the same message I received about a month earlier) - still no human contact though. I went back to their website and checked my order's status and now it has changed back from "Fulfilled" to "landed in SA"

I've asked for a refund but will have to wait and see what happens there. VERY disappointed :(