1 reviews | Active since Jun 2015
Unprofessional, pathetic, and *************
Never ever consider doing business with this unprofessional ******. I paid R31 000 and I'm one unhappy customer.
Empty promises, lies, poor workmanship and Concilia should be legally dealt with.
It's been 3 months since I paid Classic Designs. It's been a very stressful rollercoaster
I'm very disappointed. Classic Designs will be hearing from my legal team I'm so tired of chasing after Classic Designs/Concilia
Good Day
We are sorry about this, but can you explain further what the problem is so we can have it addressed? Can you also give us an order reference or contact number as we cant make out your details from this complaint and we are not aware of an unsolved issue?
Have you not received your order, is it in correct, incomplete, is it damaged or default? #****_review alert
Good Day
We are sorry about this, but can you explain further what the problem is so we can have it addressed? Can you also give us an order reference or contact number as we cant make out your details from this complaint and we are not aware of an unsolved issue?
Have you not received your order, is it in correct, incomplete, is it damaged or default? #****_review alert
Good Day
Your query was received and forwarded to mobile services. They will give you a call once they are servicing in your area. A bottom drawer not fitting properly is affected by a number on reasons including flooring that is not straight and this will need a carpenter to look at and take necessary measurements and advise way forward.
We apologise for the delay, our mobile services have a backlog on after service and will attend as soon as possible.
Regards
Classic Designs
Good Day
Your query was received and forwarded to mobile services. They will give you a call once they are servicing in your area. A bottom drawer not fitting properly is affected by a number on reasons including flooring that is not straight and this will need a carpenter to look at and take necessary measurements and advise way forward.
We apologise for the delay, our mobile services have a backlog on after service and will attend as soon as possible.
Regards
Classic Designs
We apologise , but on our records it shows you made payment on the 9th of February and received delivery on the 17th of February, and our normal lead time for orders is 4 to 6 weeks. We understand you had a deal with Concilia and she advised the delivery would not be able to take place on the day you agreed because when it is raining paints takes longer to dry and wanted three days more to finish off and you had an agreement to receive the readily available beds in different colours because you needed the beds due to a relocation that didnt go as planned. An agreement was made that you will receive both beds, new , and delivered to another address and we take the temporary beds and you requested we deliver on the 1st of April. The beds were delivered earlier on the 28th of March.
We apologise that there is a problem with the bottom drawer and will find the cause why it is not fitting properly as we work hard to make sure you receive the best quality for your money. It is important on our side as well as a small business that our future clients learn the true events of the disagreement. We will have this sorted out asap and hopefully have a settlement on the outstanding invoice of products made in good faith additionally to your order.
Sincerely
Classic Designs
We apologise , but on our records it shows you made payment on the 9th of February and received delivery on the 17th of February, and our normal lead time for orders is 4 to 6 weeks. We understand you had a deal with Concilia and she advised the delivery would not be able to take place on the day you agreed because when it is raining paints takes longer to dry and wanted three days more to finish off and you had an agreement to receive the readily available beds in different colours because you needed the beds due to a relocation that didnt go as planned. An agreement was made that you will receive both beds, new , and delivered to another address and we take the temporary beds and you requested we deliver on the 1st of April. The beds were delivered earlier on the 28th of March.
We apologise that there is a problem with the bottom drawer and will find the cause why it is not fitting properly as we work hard to make sure you receive the best quality for your money. It is important on our side as well as a small business that our future clients learn the true events of the disagreement. We will have this sorted out asap and hopefully have a settlement on the outstanding invoice of products made in good faith additionally to your order.
Sincerely
Classic Designs
We understand mam and apologise for the promises made and not kept. Concilia is not in production and delays happens all the time which is why she explored other means so you can have beds for your dear kids while your rightful beds were three days away from being finished. We apologise she made promises that she couldnt keep, we will get her to give you a call and apologise for this .
We understand mam and apologise for the promises made and not kept. Concilia is not in production and delays happens all the time which is why she explored other means so you can have beds for your dear kids while your rightful beds were three days away from being finished. We apologise she made promises that she couldnt keep, we will get her to give you a call and apologise for this .