JV
JJ V
1 reviews | Active since Jun 2021
25 Jun 2021, 16:14
Useless customer service
Useless customer service. I was told by Calvin Tuniz we had a lifetime guarantee on the soft close hinges they installed. 2 years later he won't live up to the promises made 2 years ago. He just says look at the quotation.. I have phoned him about 50 times in the last week.. he doesn't return calls. He promises to send pictures of the hinges that have the lifetime guarantee but just ignores Calls and whatsaps. Would never recommend this company. It's changed its name to CA kitchens now. Watch out!
Helpful (0)
Replies (1)0
Replies (1)JV
JJ V's updateReviewer Update
27 Jul 2021, 17:57Once again blaming the customer for sub standard workmanship. I don't understand what you are talking about a chip on the engineering stone.. I never mentioned you needing to fix or replace any engineered stone.(This must be one of your many unsatisfied customers).. as for the runners / ball-bearing runners / hinges, you stood in my kitchen and said, "don't worry, all these solf close cupboards come with a life time guarantee, so if you ever have any problems, you will sort them out". Obviously you just use cleaver cupboard fitters jargon to dance your way out of that one. This is actually the second time I have had a problem with my bin, and a year ago when your mommy was running the business that was handed to you, she honored your promise and fixed it for free.. Obviously now, the guarantee left when she did.
JV
JJ V's update27 Jul 2021, 17:57
Reviewer Update
Once again blaming the customer for sub standard workmanship. I don't understand what you are talking about a chip on the engineering stone.. I never mentioned you needing to fix or replace any engineered stone.(This must be one of your many unsatisfied customers).. as for the runners / ball-bearing runners / hinges, you stood in my kitchen and said, "don't worry, all these solf close cupboards come with a life time guarantee, so if you ever have any problems, you will sort them out". Obviously you just use cleaver cupboard fitters jargon to dance your way out of that one. This is actually the second time I have had a problem with my bin, and a year ago when your mommy was running the business that was handed to you, she honored your promise and fixed it for free.. Obviously now, the guarantee left when she did.