PM
Palesa M
1 reviews | Active since Jun 2025
02 Jun 2025, 18:00
Unauthorised debit order
They made an unauthorised debit order. I only made a once off payment. Now they do not want to pay me back. The app was quite useless because it didn’t even me any of the information I paid for. They kept offering an upgrade payment plan. I even tried to cancel my subscription and that chatbot’s responses are irrelevant. I want my money back
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ClarityCheck's replyOfficial
03 Jun 2025, 05:42Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand how frustrating this situation must be for you. Your experience is important to us, and we want to do everything we can to help. Please reach out to our support team at *** and include the code HP03061Palesa in the subject line. This will allow us to locate your message quickly and assist you as efficiently as possible. Customer satisfaction is our top priority, and we’re committed to addressing any concerns you may have. We also want to thank you for giving us the opportunity to resolve this issue—we truly value your trust and patience. All the best, ClarityCheck Support
ClarityCheck's reply03 Jun 2025, 05:42
Official
Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand how frustrating this situation must be for you. Your experience is important to us, and we want to do everything we can to help. Please reach out to our support team at *** and include the code HP03061Palesa in the subject line. This will allow us to locate your message quickly and assist you as efficiently as possible. Customer satisfaction is our top priority, and we’re committed to addressing any concerns you may have. We also want to thank you for giving us the opportunity to resolve this issue—we truly value your trust and patience. All the best, ClarityCheck Support