NG
Nozipho G
1 reviews | Active since Jun 2025
19 Jun 2025, 15:49
PLEASE CANCEL MY SUBCRIPTION AND REFUND MY MONEY
This is a ***** company,I have trying to cancel my subscription for a very long time with this company, When you chat on their chatbox they ask for your email address to send the pin and the pin takes more then 2 hours to arrive to your email address the time you receive the PIN for cancelation it then tells you your pin have expired within 15 minutes.So it is impossible to cancel the subscription.All they is to deduct money from my account for a very useless services' WANT MY SUBCRIPTION TO BE CANCELED AND I WANT MY MONEY BACK THEY HAVE TAKED FOR LAST 3 MONTHS.
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ClarityCheck's replyOfficial
23 Jun 2025, 06:25Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand how frustrating this situation must be for you. Your experience is important to us, and we want to do everything we can to help. Please reach out to our support team at *** and include the code HP***Nozipho in the subject line. This will allow us to locate your message quickly and assist you as efficiently as possible. Customer satisfaction is our top priority, and we’re committed to addressing any concerns you may have. We also want to thank you for giving us the opportunity to resolve this issue—we truly value your trust and patience. All the best, ClarityCheck Support
ClarityCheck's reply23 Jun 2025, 06:25
Official
Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand how frustrating this situation must be for you. Your experience is important to us, and we want to do everything we can to help. Please reach out to our support team at *** and include the code HP***Nozipho in the subject line. This will allow us to locate your message quickly and assist you as efficiently as possible. Customer satisfaction is our top priority, and we’re committed to addressing any concerns you may have. We also want to thank you for giving us the opportunity to resolve this issue—we truly value your trust and patience. All the best, ClarityCheck Support