AC
Annelise C

1 reviews | Active since Nov 2018

08 Jun 2025, 10:41

****MERS

I browsed through their site on Facebook when it popped up, but I did not subscribe to their site nor did I give my banking details. Money has been *******ly debited from my account. I contacted my bank only to find out I have an online subscription. I decided to try and cancel as I was not sure how I was subscibed. I want my money back. They are ****ming people who are unaware, I still dont know how they obtained my banking details. I would give no stars if I had the option.

0
Replies (4)
AC
Annelise C's update08 Jun 2025, 15:15
Reviewer Update
Their support is still giving me a run around. They cannot explain to me how they have my bank details when I did not provide it nor did I subscribe. They are ****ming a lot of people and refering everyone to their refund policy which basically tells you there is no refund
AC
Annelise C's update08 Jun 2025, 16:24
Reviewer Update
Pieces of ****
ClarityCheck
ClarityCheck's reply09 Jun 2025, 06:27
Official
Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand how frustrating this situation must be for you. Your experience is important to us, and we want to do everything we can to help. Please reach out to our support team at *** and include the code HP***Annelise in the subject line. This will allow us to locate your message quickly and assist you as efficiently as possible. Customer satisfaction is our top priority, and we’re committed to addressing any concerns you may have. We also want to thank you for giving us the opportunity to resolve this issue—we truly value your trust and patience. All the best, ClarityCheck Support
AC
Annelise C's update09 Jun 2025, 07:05
Reviewer Update
No you actually don't understand, you were giving me the run around via email. Your support has promised me a refund since late yesterday only after I lodged a ***** complaint and bombarded you with emails. I will wait to see if you actually do refund me.