False Calims about a Product

<p>I purchased your Brightening range of products on 24 April 2017at Truworths Fourways, after being assured by your consultant that your products are tested on ‘most sensitive’ skin and approved, after having advised your consultant that I have sensitive skin. I was basically told a fable than fact.</p> <p> </p> <p>I was hoping to get better results from your products than from my previous skin care range, but it turns out it’s not going to happen.</p> <p> </p> <p>I now have the most unbearable rash on my face and want a refund so I can get suitable products. I was told to contact a Kim Betz and her phone is off.</p> <p> </p> <p>I don’t understand why one is not allowed to go in-store and get a refund or exchange - it’s highly inconvenient, in light if the extremely uncomfortable medical situation I’m in. I’m sure this process can be refined?</p>