Clarins not enough money lining your pockets?

My relationship with Clarins went from love to hate in 5 seconds flat. I purchsed R1'700 worth of Clarins products. I have been using the Hydra Care range for years and years. Last purchase suddenly the packaging is different and when I smelt the moinsturiser it had a pungent almost chemical smell to it. Now Clarins is all plant based so I wrote it off as nothing. I used the products on the Friday - Saturday night got up to wee and there was a slight itch around my jaw, I just went back to bed. Next morning wake up with a major rash around my Chin area, irritated redness under my cheeks and a blister on my left cheek. It took me two visits to the dermatologist to get things stable again. (Yeah who paod for that Clarins?) Funny thing: another rep told me they had at least 2 more cases but could not say anything or she would lose her job. Coincidence?

After that is was a process to find what works. We finaly found a good combination, I notify Clarins with great excitement........and nothing....... So I phoned...."sadly they can't replace my product with the new products because I did not keep the old containers" NOBODY told me to keep the products - I kept the slip, but because they have been opened I gave them to mom to use. I am so ****ed off at Clarins. They are just as scaily as the next. Never even once offered to pay for my medical treatment. I am so completely and utterly dissapointed at them. Just shows you....these big cosmetic brands are all just about money in the bank.

I hope you get as good as you give Clarins.