Clarens Lantern. Don't go!

We stayed in Aurora. " Luxury self-catering Suite" .On arrival no keys available, we were not early, took an hour to locate. No braai. No cooking utensils. The unit doesn't have a kitchen area, not even a sink. We had to wash dishes in the bath. DSTV non-operational. Staff doesn't know the wi-fi password. Remote for aircon missing so no aircon. Lawn wasn't cut, leaves everywhere. No secure parking. Rental agent doesn't answer his phone. Owner doesn't answer her phone. People in Beacon unit: Double booking. No aircon, keys also late, DSVT not working, only one light in working condition.