Terrible service delivery

I have been waiting for 13 days for Claremont Home Appliances to come and repair my Bosch refrigerator. They came on the 30 September 2022 and apparantley ordered the part the same day from Bosch in JHB. PLEASE NOTE NO ORDERS WILL BE PLACED UNTIL UPFRONT PAYMENT IS MADE. Today 10 October 2022 still no part has arrived. I have phoned everyday since 3 October 2022. The service lady Sherry has done nothing to help me with 100's of empty promises. Linda is just as useless. So is Bosch in South Africa. A DISGRACE!!!! The service stinks and I warned them that this would happen if one is forced to pay upfront for the parts. Their ladies are useless, Sherry, Linda et al. I am done with this company and with Bosch for that matter. 3rd world service on 1st world appliances with 3rd world electricity. F'ing schocking to say the least. Come and repair my fridge so I can sell it and get rid of the *******. The only good reviews here is for people buying stuff. They are quick to sell you a new appliance, 5 stars service from some, but when it comes to repairs the service STINKS. Remember people like us will never be back. ANSWER YOUR PHONES!!!!!!!!!