HS
Hannes S

1 reviews | Active since Nov 2022

23 Nov 2022, 13:12

New part fitters

Worst ever. Never checked my equipment, but insisted that I should replace it. There was nothing wrong with my equipment. They refuse to let me speak to the owner. I refused to pay the balance. Now they have ****** both intercoms to force me to pay the balance. *******

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Replies (1)
Ck Intercom And Gate Automation
Ck Intercom And Gate Automation's reply24 Nov 2022, 11:59
Official
The devices have been sent in for further testing by the manufacturer which we do have proof of. After we then explained that the devices require replacement and you insisted that we come and re-install them which we did, the devices still did not work. When re-installed, you asked for a quotation and we sent you three quotes for three different devices. You accepted one of the quotes which we still have record of and you paid the deposit. The new devices were installed and you failed to pay the balance of R14 782.70 as per the arrangement. The work has been completed on the 5th of September 2022 and you ignore our calls and messages and refuse to get back to us as promised when we do eventually reach you. We did warn you that the equipment will be removed, so when we did eventually remove the equipment and sent you photos of your empty goose necks you responded within a minute after the message was sent to you. We have removed the devices to defray the cost of the equipment that we have already made payment for. You have spoken to a manager who would've told you the exact same thing as the owner but you refuse to listen.