LW
Luigi W

1 reviews | Active since Nov 2024

11 Nov 2024, 15:47

Inspirational Level of Customer Care/Service

My mom's vehicle was taken in by CK Coachworks on the 15th of October 2024. I was told because of the Make and Model the parts would probably arrive ETA 2 months as it would need to come from Korea. The moment my mom's car arrived at CK Coachworks, I received a WhatsApp that our vehcile has arrived at their premesis and they've ordered the parts needed. Lucian then kept in contact with me since the date they collected my Mom's car until we needed to pick it up on Friday the 8th of November 2024, to be honest it didn't even feel like a month has passed, because Lucian kept in contact with me from day one until we collected the Vehicle. I can truly say that I've been dealt with on a High Level of Inspirational Customer service from Lucian and CK Coachworks Tygerberg Wow!!! Exceptional Service through and through. CK Coachworks I hope you know what a Gem you've working for you, as she kept us informed everyday on the progress of our car. Lucian and CK Coachworks, thank you for getting my Mom back on the street her car looks beautiful and like it's Brand New showroom quality. I would recommend CK Coachworks to anyone, thank you for your valuable Customer Care, and taking care of us to the next level. We received our car back in less than a month - Thank you CK Coachworks

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