AG
Alison G

1 reviews | Active since Aug 2016

17 May 2023, 11:19

They took my money but didn't fix anything - CJ Refrigeration & Air Conditioning

This is a warning to never use this company.

I ask for a quote form CJ Refrigeration & Air Conditioning to fix my Defy's door handle. I sent an image of the machine and what was broken. I was quoted R650 by Mathews.

They took the part somewhere and came back about an hour later. They didn't replace it, but had fixed it with "Bond". Then they said the door lock was broken and went away to buy a new one. It was R470.

It took them 3 hours to install the new lock. I paid R350 via e-wallet and R300 in cash. After I did the first load washing the door wouldn't open, which was the reason I hired them in the first place.

I texted to let them know. They arrived this morning, fiddled with the machine, and were ready to leave when I looked at the machine first. The door handle was STILL broken and when I pointed it out, he started screaming at me. I showed that the door was loose and he kept on screaming at me that I didn't pay him for his petrol going to fetch the machine lock.

He wouldn't let me get a word in, talking over me, then stormed out, and took my key to let himself out. So now I am R650 poorer and still have a broken machine.

Do not use this guy he is rude and doesn't know what he is doing.

0
Replies (0)