INEFFECTIVE SERVICE

<p>i booked a ticket with Citybug to go to Pretoria. When I booked the told me I have 6hours to pay otherwise my ticket will be cancelled (This is ridiculous for not everyone has the time on the same day to pay a ticket)I phoned them to explain I am at work and is really busy and I will pay the following day. I did pay the following from my phone and a notification SMS was send to a number that was printed on my quote. When I phoned and asked whether this notification SMS was picked up by them for payment I get told that it is a AFTER HOURS number and no one looks at that number. BUT nowhere on the quote does it say it's an after hours number. So now what? I eventually had to change my password to be able to log in from my work laptop and send them a POP. But she argues with me on the phone about this number. But f it doesnt say it's an after hours number, how do you know which number the notification needs to be send to. So i send them a POP hours ago and is still waiting for my confirmation.. VERY QUICK AND EAGER TO ASK FOR MONEY. But slow to honour your request. First and last time. Hell no there is much smaller and better companies out there that one can use.</p>