HA
Hlobi A

1 reviews | Active since Apr 2013

05 Jun 2023, 09:27

CITY BUG HAS CLEARLY ****** MY MONEY

I have not received my refund since last year. Instead they created a message sent to my phone that never existed to prove a lie in an attempt to protect their agent who messed up. They have practically ****** my money.

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Replies (4)
Citybug Shuttle Services
Citybug Shuttle Services's reply05 Jun 2023, 09:53
Official
Good day Hlobi, could you please send your ref number that we can follow up on your complaint. All refunds must be submitted to *** 
HA
Hlobi A's update05 Jun 2023, 14:24
Reviewer Update
WEB***- Nthabiseng de Al****a ticket credit
Citybug Shuttle Services
Citybug Shuttle Services's reply18 Jul 2023, 08:07
Official
Hlobi de Al****a - we have mailed you with all the detail On Thu, 13 Oct 2022, 08:43, you have chosen not to follow Citybug T&C's
HA
Hlobi A's update18 Jul 2023, 10:11
Reviewer Update
That is incorrect. You sent a message stating I received a message from.your consultant that clearly was doctored as I never received it and asked we verify with the service provider as I even took initiative to try and salvage the consultant's forgetfulness to send me the message giving me the promised information to action my part.