ANSWER YOUR ****** PHONE

Can someone just answer the ******* phone. I have been trying to contact city varsity for the last 2 weeks with listening to your stupid music and voice automation saying your call is 1st in in line, I have spent over 12hours in the last 2 weeks just waiting on hold and no one answering!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PATHETIC!!!!!!!!!!!!!! Can someone contact me. Oh wait let me stop the payments then I am sure to get a call!!!!!!!!!!!!!!!!!!! ***