Inconvenience after accident.

On 3 June a bus had an accident with me in Long street. It was an honest mistake and could have happened to anybody. I was furious in the heat of the moment and was met by Marieta at the LongStr drop-off, she calmed me down and ensured me that the incident would be dealt with quickly. We agreed for CSS to do the repair in house.<br> The repairs to my car was good. Marieta agreed that I would be refunded if I sort out my own rental. It cost R842.50 for 5days rental. After sending the invoice and MY bank details 13Jun, somebody at CSS still paid the car hire place. Now a month later and a lot of back and forth I still don't have been refunded. I don't care about CSS waiting for proof of payment from car hire place. <br> Please just get it sorted.