TECHNICIANS CLOSING CALLS WITHOUT SETTING FOOT IN THE AFFECTED AREA

Good day

Please kindly help me in escalating this, we have logged numerous service requests over 20 of them and they all have been closed that time the problem still hasn't been sorted. The technicians lie and say problem resolved electricity restored whereas not even a single technician came to the affected area. Today is the 7th day without electricity and we have logged service requests from day one which they all have been closed without a resolution. The food in the fridge got rotten and imagine the problem started right after month end where we have made groceries for the entire month and now all that got rotten and wasted because of your *********** lying lazy unqualified technicians. I need this to be investigated and electricity restored i am sick and tired of getting new ref numbers every time and i have to wait 4 hours to follow up only to be told that problem has been resolved whereas it hasn't.

Also, i need Eskom to buy me groceries which got wasted and rotten because of this *********** service, this is a disgusting service coming from such a big power supplier. We are buying your expensive electricity but you fail to deliver that time residents who have bridged electricity have lights on. And its a pity because we are not the unruly residents that you are used to that burn tyres to be heard but clearly it seems like that is the only language you understand. We are literally separated by a fence from Eskom Academy of Learning but they have their lights on how selfish.

I need this resolved with immediate effect and all these *********** lazy unqualified technicians brought to book. Below are just few of many ref numbers that have been closed without a resolution.

******9 983 727