nX
nathi X
1 reviews | Active since Apr 2015
18 Jul 2015, 23:45
wifi connection
The new mtn wifi connection that you have sucks and big inconvenience most sites are blocked eg instagram, youtube etc I Asked The Reception Why Some Sites are blocked I Was told it Is because city lodge head office doesnt want to download I was very shocked to learn about this cos not everyone goes to you tube to download and what is one downloading on instagram and other sites . I think always on was better than this what is the use of City lodge hotel advertising that you have free Wifi but some sites are blocked. This is not fair it is small things like these that will make your company loose guest
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City Lodge Hotels Group's replyOfficial
20 Jul 2015, 15:25Hello maqwati,
Thank you for your comments, and our apologies for any frustration caused. Kindly note that the issues that you have raised have been rectified, via a temporary solution that has been implemented by MTN. We are also aiming to ensure that we eliminate this problem when our permanent solution is up and running. Our aim is offer guests a quicker and better value service than our previous solution and we believe that we will meet your requirements during your next stay.
Thank you for your comments, and our apologies for any frustration caused. Kindly note that the issues that you have raised have been rectified, via a temporary solution that has been implemented by MTN. We are also aiming to ensure that we eliminate this problem when our permanent solution is up and running. Our aim is offer guests a quicker and better value service than our previous solution and we believe that we will meet your requirements during your next stay.
City Lodge Hotels Group's reply20 Jul 2015, 15:25
Official
Hello maqwati,
Thank you for your comments, and our apologies for any frustration caused. Kindly note that the issues that you have raised have been rectified, via a temporary solution that has been implemented by MTN. We are also aiming to ensure that we eliminate this problem when our permanent solution is up and running. Our aim is offer guests a quicker and better value service than our previous solution and we believe that we will meet your requirements during your next stay.
Thank you for your comments, and our apologies for any frustration caused. Kindly note that the issues that you have raised have been rectified, via a temporary solution that has been implemented by MTN. We are also aiming to ensure that we eliminate this problem when our permanent solution is up and running. Our aim is offer guests a quicker and better value service than our previous solution and we believe that we will meet your requirements during your next stay.