MT
Michelle T
1 reviews | Active since Apr 2012
30 Nov 2015, 16:17
umcofortable Noisy bed
My husband and I normally stay at the city lodge hotels ,the service and experience is always good ,but to our surprise our stay at the city lodge on Saturday was not a pleasant experience , the bed we slept in was totally uncomfortable, when we woke up the Sunday morning my body was aching not to mention the loss of sleep , I hope you guys sort this out ,as we normaly enjoy our stays there but our last experience was really unpleasant and a waist of money
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City Lodge Hotels Group's replyOfficial
04 Dec 2015, 15:57Hello michelle***8,
Thank you for staying with us, and our apologies for the delay in getting back to you. We are really sorry you had an uncomfortable stay at our hotel. We are looking into this matter, as we always want our guests to have a great night's sleep. We will be in touch once again when we have the necessary assessment from our bed supplier.
Thank you for staying with us, and our apologies for the delay in getting back to you. We are really sorry you had an uncomfortable stay at our hotel. We are looking into this matter, as we always want our guests to have a great night's sleep. We will be in touch once again when we have the necessary assessment from our bed supplier.
City Lodge Hotels Group's reply04 Dec 2015, 15:57
Official
Hello michelle***8,
Thank you for staying with us, and our apologies for the delay in getting back to you. We are really sorry you had an uncomfortable stay at our hotel. We are looking into this matter, as we always want our guests to have a great night's sleep. We will be in touch once again when we have the necessary assessment from our bed supplier.
Thank you for staying with us, and our apologies for the delay in getting back to you. We are really sorry you had an uncomfortable stay at our hotel. We are looking into this matter, as we always want our guests to have a great night's sleep. We will be in touch once again when we have the necessary assessment from our bed supplier.