Theft from my safe in the hotel.

When I checked in on the 6 Feb me and my roommate's safe did not work. We reported it to the manager on duty..Patrick. He came to check a nd told us the safe cannot work with my digital code. He then gave me a key and told me only I can open the safe . He then left and my roommate saw I put R12000 cash in the safe a d locked it. We only had to open it again on the evening of the 8 Feb for check out early on the 9 Feb. When I tried to open it we saw that a brass plate was placed over the keyhole and therefore I couldn't open my safe. Again Patrick came and he opened the safe with HIS code!! Then I saw that the cash was missing!! They did not follow the procedure of first calling me and asked me to be present!! They opened the safe without my permission!! Now they claim I signed an indemnity against it!! They were gross negligent and the police told Patrick that! Their insurer rejected my claim! Please refrain from booking your room at any Town Lodge hotel!! Can anyone one help?