theft at city lodge hotel

I spent two nights at city lodge in morningside and i unfortunately forgot my sneakers and iron in my room 55. When i called later that day to enquire about them, i was told i didnt leave anything in that room. The people who responded to my call were so rude and didnt show any kind of remorse. Looks like theft is the order of the day in this hotel. Last night i called and threatened to report the matter to the police and when i arrive this morning my stuff just by some form of miracle appear from housekeeping. The very same house keeping that said i didnt leave anything.