Polokwane city lodge staff stole our fod

Polokwane town lodge the place is nice but the treatment was very bàd we went in the morning and left our snacks and some food inside the room and when we return our snacks were gone and we reported and who ever was attending our case was not willing to help he just came and tell us that his staff doesn't ***** and there is nothing he can do about it, i will never visit that place that day we slept with empty stomach because we were planning to eat food that we left, we were in room no 327 from 3 may to 5 may and the incident happened in the 4th may at night