GH
Gary H
1 reviews | Active since Jul 2015
19 Jul 2015, 10:59
Noise
When you report something , that is too much effort , you just get the run around.<br> I had a terrible 2 nights out of 5 because of the noise from a group that would congregate ouside <br> my door and ave a pow wow between 10 pm and 6am
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City Lodge Hotels Group's replyOfficial
21 Jul 2015, 09:22Hello garyht,
Please accept our sincerest apologies for this unfortunate situation. We understand that the General Manager of the hotel has been in contact with you and explained that the hotel had a large group in-house, hence the above average noise levels that you experienced. We have further been advised by the General Manager that this matter has been resolved to your satisfaction. Once again, our humblest apologies - we hope to welcome you to our hotels in the future.
Please accept our sincerest apologies for this unfortunate situation. We understand that the General Manager of the hotel has been in contact with you and explained that the hotel had a large group in-house, hence the above average noise levels that you experienced. We have further been advised by the General Manager that this matter has been resolved to your satisfaction. Once again, our humblest apologies - we hope to welcome you to our hotels in the future.
City Lodge Hotels Group's reply21 Jul 2015, 09:22
Official
Hello garyht,
Please accept our sincerest apologies for this unfortunate situation. We understand that the General Manager of the hotel has been in contact with you and explained that the hotel had a large group in-house, hence the above average noise levels that you experienced. We have further been advised by the General Manager that this matter has been resolved to your satisfaction. Once again, our humblest apologies - we hope to welcome you to our hotels in the future.
Please accept our sincerest apologies for this unfortunate situation. We understand that the General Manager of the hotel has been in contact with you and explained that the hotel had a large group in-house, hence the above average noise levels that you experienced. We have further been advised by the General Manager that this matter has been resolved to your satisfaction. Once again, our humblest apologies - we hope to welcome you to our hotels in the future.