1 reviews | Active since Apr 2010
No refund
We as a PBO booked with your branch in Fourways for 34 people sharing dated the 3rd of August 2015 through our agent SA Golfing. Unfortunately we never used it and now Fourways are not prepared to refund us 50% .<br> <br> We are currently using Road Lodge/City Lodge country wide for all our events and still they are unprepared to even consider a discount.<br> <br> We have another event coming up from the 6 - 10th of October and have booked 109 double rooms with Road Lodge Soweto and in November and December we have concerts and toy distribution projects coming up where we would use the Road Lodge/City Lodge again.<br> <br> Kindly consider the refund as we do these events yearly and will want to continue this relationship going forward.<br> <br> Thanks<br> Hester Brink<br> <br>
Thank you for your business. It is greatly appreciated by our Group. Please note that our hotel did as much as it could to accommodate this reservation. A booking was made - and rooms were held and guaranteed for the guests - however the guests never arrived. We are unable to give a refund as these rooms could have been sold to other guests. We certainly hope that you understand our policy in this regard and hope to continue helping you with your accommodation needs into the future.
Thank you for your business. It is greatly appreciated by our Group. Please note that our hotel did as much as it could to accommodate this reservation. A booking was made - and rooms were held and guaranteed for the guests - however the guests never arrived. We are unable to give a refund as these rooms could have been sold to other guests. We certainly hope that you understand our policy in this regard and hope to continue helping you with your accommodation needs into the future.