False Rates given and adverstised - misleading rates

I recently booked into Town Lodge Gaborone - as the rates were competitive compared to other hotels within the area. On comparison the rates provided by Town lodge stated that the rates included breakfast. On arrival at the hotel - customer information directory brochure also indicated that rates included breakfast and were billed upfront - as I was and had already been billed upfront I saw nothing untoward when I was asked to sign in for breakfast each time we had breakfast in the morning. To my amazement at check out when I was asked to settl a bil of BWP 888!!! at no point other than at check out was I told breakfact was not included in my rate as well as how much it actually cost! this is absoute unfair on your customers as you create expectations which you can not meet! totally appaling and based sustomer experience!!!!!!!!!