BN
Benitha N

1 reviews | Active since Jun 2012

18 Sept 2015, 16:47

Excellent Customer Service

Good Afternoon,<br> <br> Numerous times i have visited the hostel and never in my life have i met such a friendly security who lives the value as going the extra mile and serving with excellence. he is truly an ambassador for your hotel.<br> <br> Keep up the good work it is highly appreciated <br> <br> Thank you Mr Roger Nagel.<br> <br>

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Replies (1)
City Lodge Hotels Group
City Lodge Hotels Group's reply09 Feb 2016, 01:12
Official
Hello Benitha88,

Thank you so much for these kind words. This is definitely an example of our \I'm Kind\" customer service programme in action. We will pass on your compliment to the hotel manger and our security team. We look forward to being of service to you again in the near future!,"2015-09-21 13:02:07,NULL