City Lodge Bryanston - unprofessional staff

I found old beer bottles from previous guests next to the chair. Rooms are not being cleaned properly. If they cant remove that, do they really clean?? Maybe they are even giving old sheets to customers? Not to think about the bathroom!

I phoned reception and asked that someone please come and assist with the Aircon. An hour later someone came and said the lady at reception only told them now.

They said they will come and clean my room in 30 minutes. TWO hours later still no one had come.

In the afternoon I was trying to rest, but the cleaning staff made so much noise down the corridor, shouting, talking loudly etc that I couldn't rest So I got up and went to order some food from the bar and restaurant finding the staff there (no guests) and SO LOUD and unfriendly that I almost turned around to order something from mr Delivery. They were SO unfriendly and unwelcoming, so loud and noisy I couldn't hear what the guy was saying when I tried to order. When my order was ready, I found out later, he was the one that phoned to tell me my food was ready. He mumbled something in the phone and when I asked "to please repeat" he just slammed the phone down!

What kind of behavior is this! SO UNPROFESSIONAL! Id rather pay a bit more and stay in a proper, professional hotel next time. Very disappointed in City Lodge Bryanston. Their service and behavior definitely went down since I stayed their the last time.